Surveillance and Monitoring

Monitoring conditions and functions

Our devices have a whole range of control and auto-diagnostic elements. For example, they monitor stocks of paper roll, the level of coin storage and any blockage issuing slots or assess error cases all on their own. This information can be sent to a supervision workplace, which can arrange prompt repair. This not only significantly reduce the time during which they are out of operation, it also noticeably reduces the cost of maintenance. Maintenance workers don’t have to check all devices preventively, which means they can concentrate on those that require their attention. Monitoring the condition of devices is also a useful tool in the fight against vandalism. The supervision centre immediately sees that a device has become a target of an attack and can make a check or inform a police patrol.

Camera monitoring systems

Camera systems with closed-circuit television (CCTV) can embedded in fare collection devices or can be placed externally to monitor stops/stations or vehicles. Cameras provide operators with an overview of the situation in these areas and their very presence acts as a deterrent against undesirable behaviour, increasing safety for passengers and employees. What is more, cameras which are integrated as part of automatic ticket vending machines, for example, can also offer advanced functions for communication between passenger and dispatching or information centre.